Trenz Privacy Policy - Effective Date: October 27, 2023
Introduction
Trenz ("We," "Our," or "Us") respects the importance of privacy to our users ("User," "You," "Your"). Our privacy policy is designed to help you understand what data we collect, why we collect it, and what we do with the information we collect or receive about you.
This Privacy Policy applies to our website, mobile applications, and related services (collectively, our "Services"). Use of our Services is subject to the terms of this Privacy Policy and our Terms of Service.
1. Information We Collect
1.1. Registration Information
When you sign up for Trenz, we need some basic info like your name, email, username, and password. You can also add more details like a profile picture and a bio if you want to make your profile more interesting.
1.2. Content You Share
Everything you post or share on Trenz, be it photos, videos, messages, or anything else, is collected by us. Keep in mind that whatever you share can be seen by other users, and you have control over who can see your posts through privacy settings.
1.3. Communication Data
We also collect data about your conversations on Trenz, including messages, calls, and other forms of communication. This helps us keep track of who's talking to who and when.
1.4. Device Information
We automatically gather information about the devices you're using to access Trenz, like the type of device, your operating system, and some device identifiers. This helps us make sure everything runs smoothly and fix any issues.
1.5. Usage Information
We collect data on how you use Trenz - the features you like, how often you use them, and what you prefer. This helps us improve our services and make your experience more tailored to your interests.
2. How We Use Your Information
We use the info we collect for a few important reasons:
2.1. Provide and Improve Our Services
We use your data to offer, maintain, and enhance Trenz. This includes fixing technical problems, showing you content that you're interested in, and making our services better.
2.2. Communication
We use your information to help you communicate with others on the platform, such as sending messages and making calls.
2.3. Personalization
Your data helps us personalize your experience on Trenz, like suggesting new friends to connect with or content to engage with.
2.4. Safety and Security
We use your data to keep Trenz a safe and secure place. This means monitoring for inappropriate content and behavior that's against the rules.
2.5. Research and Analytics
Sometimes, we use aggregated and anonymized data to learn more about how people use Trenz and what trends are happening. This helps us make the platform better for everyone.
3. Sharing Your Information
3.1. With Other Users
Certain parts of your profile and the content you share can be seen by other Trenz users based on your privacy settings. So, you have control over who sees what.
3.2. Service Providers
We might share your data with service providers who help us keep Trenz up and running. These providers are required to keep your data safe.
3.3. Legal Requirements
Sometimes, we have to share your data if we receive a legal request, inquiry from law enforcement, or to follow the law.
4. Your Choices
4.1. Privacy Settings
You're in control! You can adjust your privacy settings to determine who sees your information on Trenz.
4.2. Account Deactivation
If you want to leave Trenz, you can deactivate your account, which will remove your profile and content from the platform.
5. Security
We take security seriously, but no online platform is completely risk-free. We encourage you to take steps to protect your account and data.
6. Changes to this Privacy Policy
We might update this Privacy Policy to keep up with changes in our services or the law. If we make big changes, we'll let you know, and the updated policy will be in effect as soon as we post it.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or your privacy on Trenz, please reach out to us at support@trenz.com.ng.
